Community | VITA

Real People

Hit a bump? Want to challenge yourself or change a setting? Is there something missing?

One-on-one support is available by phone and email
Our responsive development team can troubleshoot, test, and resolve issues
Development suggestions are integrated into toolkit evolution
Transparent bug reporting and development forums

Training

We’ve got your back!
Check out the VITA Help site, a one-stop site covering all basic and sophisticated VITA workflows for users at every stage

Documentation

Complete, comprehensive documentation for every step of your workflow
Site management manual: A-Z for site managers
Agency management manual: settings and action items
Data management manual: step-by-step metadata record creation
Text object management manual: PDFs, clippings and more
Newspaper management manual: publications, issues, pages & index records
Virtual exhibit manual: stories & subcollections

Full manuals are updated for every aspect of using VITA — step by step instructions with screenshots

Toolkit Community

No one wants to reinvent the wheel but everyone’s wheel is slightly different, that’s why our Toolkit Network space includes lots of sharing opportunities: forums, your marketing ideas & press announcements, project document & policy templates, and more.

Our toolkit users are sharing their experiences on everything from digitization (how do I remove background noise from audio recordings?) to censorship policy (how do I handle complaints about newspaper content in my index?) to graphics for their VITA sites (HTML code for creating an auto-resize banner).

Subscribing to VITA means joining a flow of activity. Your toolkit equals your toolkit community.