We’re here to help, any time.
Help Team
Our Help Team works hard to make sure you can keep working too. We're available Mon-Fri, 9-5 ET and for emergencies! Contact us at help@vitatoolkit.ca for questions about user access, workflows, or any issues you're having and we'll get back to you pronto!
Help Site
Find everything you need on our central VITA Toolkit Help Site. Browse and search manuals, videos, tipsheets and infographics to help you navigate all aspects of every module and workflow in VITA. Anyone can explore our Help site 24/7 365!
Manuals
Our Manuals, Infographics and Tipsheets are broken down by workflow, module or media type. VITA documentation is loaded with screenshots and simple instructions that will make you and your team experts! Explore them on our Help site online or download the PDF versions to share and print.
Videos
Reading instructions isn't for everyone. We provide a series of demo-based training videos to accompany our manuals in the VITA Toolkit Help site and our YouTube Channel (see social links below). Explore them on our Help site.
Newsletters
The Partner Posts newsletters go out to our VITA users every few weeks with updates about new features or ideas on how to better use VITA like site styling options, data management, and partner news. You can check out and sign up for VITA newsletters on our News page.
Bug Reports
We like to squash bugs and our users are the best bug detectors. Users can complete a bug report that goes directly to our dev team. We prioritize these because they affect all our users, so we fix things and make sure everyone knows when the problems are cleared up!
More Resources
Digitization projects of all sizes need planning and forethought. Whether you're just getting started or need some inspiration, check out these resources from OurDigitalWorld for Digitization Projects, Newspaper Digitization and Copyright.
Responsive Development
Your work and what you want to achieve helps drive our development team. We're always interested to hear your ideas and will track them for roll-out with future versions of VITA. Have an idea? Contact us at help@vitatoolkit.ca.
Consultation & Training
Sometimes your project or team need a little more custom attention. We offer custom on-site or virtual consultation and training for your organization or staff. Contact us at info@vitatoolkit.ca.